Librarians are teaching packed rooms how to turn off AI

Here's what is happening in the world of DTC / e-commerce - Newsletter July 28th

The Moast Team

July 28, 2026

Welcome to the Moast newsletter. We spend the week collecting news, trends, and other content that we think would be interesting to e-commerce founders and CMOs. Our goal is to provide value without sounding like a promo for our app. Helpful wether you use Moast or not.

Public libraries have a surprise hit on their hands: "Avoiding AI" workshops, where librarians teach packed rooms how to turn off Apple Intelligence, Gemini, and the other AI features nobody asked for. One librarian in Maine had 70+ people enroll in her first session, and dozens of libraries worldwide have since copied the format. As every brand races to bolt AI onto everything, it's a useful reminder that a real chunk of your customers are actively opting out.

Here's what caught our attention in the world of e-commerce this week 👇

1/ DTC Headlines

Is Hoka slowing down?

-> Deckers topped $1B in quarterly revenue for the first time, but Hoka grew just 7.7% after years at 20%+.

-> DTC was the bright spot, up 13% to $353M, while wholesale grew only 2%.

-> The stock fell anyway. Wall Street sees "visible deterioration" in demand; management sees discipline.

Is Hoka actually losing steam? →

Nike is shutting down most of its online distribution in China

-> Starting in January, Nike's China e-commerce lives only on its own app and site, plus official flagships on Tmall, JD.com, and Douyin.

-> Everything else closes. The marketplace had "become too fragmented," per Nike's Greater China chief.

-> China revenue fell 12% last quarter and has been dragging down the whole turnaround.

Inside Nike's dramatic China e-commerce reset →

GameStop now owns 10% of eBay, and Ryan Cohen isn't letting go

-> GameStop's stake is now roughly 10%, about double what it held when it made its $56B offer in May.

-> eBay's board rejected that bid as "neither credible nor attractive." Cohen responded by buying more.

-> The strangest M&A saga in e-commerce keeps escalating, one SEC filing at a time.

Where GameStop's hostile pursuit of eBay goes next →

Instacart is buying AI shelf-scanning startup Arpalus

-> The computer vision tech lets store workers record real-time shelf inventory with just a smartphone.

-> Inventory accuracy is the biggest failure point in pickup and delivery orders.

-> Instacart is betting AI can fix the "item substituted" problem at the source.

Why Instacart is buying its way into shelf intelligence →

Reformation is going public at a $1 billion valuation

-> The DTC womenswear brand is offering 14.1M shares at $15 to $17, listing on the NYSE as "REF" this week.

-> It gets about 90% of revenue from DTC and booked $533M in sales over the last 12 months.

-> It's the first real test of public-market appetite for a fashion brand in years.

What Reformation's IPO means for DTC fashion →

Michaels launched an AI shopping assistant it built in six weeks

-> "Ask Mike," built on Google Cloud's Gemini, is now live on michaels.com after a quiet May rollout.

-> It has already run nearly 75,000 conversations, with 60%+ focused on product discovery.

-> Michaels joins Ulta, Macy's, and Lowe's in the retailer-built AI assistant wave.

Meet Ask Mike, the AI built in six weeks →

Amazon is capping product titles at 75 characters starting July 27

-> Titles over the limit risk suppression; a new searchable "Item Highlights" field takes up to 125 characters.

-> Years of keyword-stuffed titles just became a liability overnight.

-> If you sell on Amazon, listing rewrites should be this week's job.

What Amazon's new title rules mean for your listings →

Garmin just launched a $200 Whoop rival with no subscription

-> The Cirqa is Garmin's first screenless tracker: sleep, heart rate, recovery, 80+ activities, 10-day battery.

-> Whoop charges $199 to $359 every year and won't sell you the hardware outright. Garmin's pitch: pay once.

-> With Fitbit Air and Polar Loop already in the mix, the screenless category is suddenly crowded.

How the Cirqa stacks up against the Whoop →

Garmin just launched a $200 Whoop rival with no subscription

2/ Shopify

An analyst just downgraded Shopify because of what Meta might build

-> Rothschild's Dominic Ball says Meta could launch a "one-prompt entrepreneur" AI platform for small businesses.

-> The thesis: if Meta owns the storefront layer inside its apps, Shopify's social commerce tailwind becomes a headwind.

-> Nothing is confirmed or launched, but the call moved both stocks.

Watch the full breakdown of the Meta-vs-Shopify thesis →

3/ What We Found Interesting

Why AI recommends some Shopify brands and not others

-> Our new deep dive breaks down why AI engines cite one brand and skip a nearly identical competitor.

-> Structured data, third-party mentions, and extractable content beat brand size every time.

-> It includes the concrete steps to make your store the one that gets recommended.

Read why AI picks the brands it picks →

Oil hit $100 a barrel this week, and retail is bracing for the squeeze

-> Gas prices act like a tax on discretionary spending, right as back-to-school season kicks off.

-> Retail Dive flagged the price as a direct risk to household budgets in its Weekly Closeout.

-> Worth watching your AOV and conversion over the next few weeks if it holds.

What $100 oil means for retail spending →

4/ What We Found Helpful

How to add shoppable video to your Replo pages on Shopify

-> If you build landing pages in Replo, our new guide shows how to drop shoppable video into any page.

-> Step-by-step setup, placement tips, and how to keep pages fast while you do it.

-> A quick win for anyone running paid traffic to custom landing pages.

Read the Replo shoppable video guide →

New research: 35% of consumers now start product research in an AI engine, not Google

-> 5W's synthesis of 32,000+ prompts found 85.5% of AI citations come from earned media, not brand websites.

-> Brands appearing on 4+ third-party platforms are 2.8x more likely to be cited in ChatGPT.

-> The playbook is shifting from ranking on Google to being quotable everywhere else.

See the full AI citation research →

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Co-Founder, Orangily