20 Tools for Leveraging Video Testimonials for Ecommerce Success

Use these essential tools to create better video testimonials for your e-commerce brand.

The Moast Team

November 29, 2023

In today's bustling digital marketplace, where consumers are bombarded with choices, establishing trust and credibility is paramount for e-commerce success. One of the most effective ways to build that trust and forge genuine connections with your audience is through the art of video testimonials.

Picture this: You're scrolling through an e-commerce website, considering a purchase that could transform your daily life. You're intrigued by the product description, the images look appealing, and the price seems fair. But in the back of your mind, a nagging question persists - will this product truly deliver on its promises?

This is where video testimonials come into play, serving as a powerful bridge between uncertainty and confidence in the minds of potential customers. Video testimonials are authentic, visual narratives shared by real people who have experienced a product or service firsthand. They capture not only words but also emotions, expressions, and the human essence behind each story.

But why are video testimonials so important in the e-commerce shopping journey?

1. Humanizing the Online Experience

In the digital age, where face-to-face interactions are rare in online shopping, video testimonials provide a vital human touch. They allow customers to see and hear from actual individuals who have benefited from your products or services. This humanization fosters a sense of trust and connection that conventional marketing methods often struggle to achieve.

2. Building Credibility and Reliability

In a world flooded with advertising messages, consumers have become discerning. They seek authentic, unbiased information to make informed choices. Video testimonials offer precisely that. When potential customers witness real people sharing their genuine experiences, it solidifies your brand's credibility and reliability.

3. Eliciting Emotion and Trust

Words alone can't capture the full spectrum of human emotions, but video testimonials can. When a customer narrates their journey with your product or service, their emotions, whether it's excitement, satisfaction, or gratitude, become palpable. This emotional connection triggers trust, a pivotal factor in driving conversions.

4. Providing Social Proof

The psychological phenomenon of social proof plays a significant role in the decision-making process. When customers witness others who have successfully navigated the same journey, it reduces uncertainty and encourages them to follow suit. Video testimonials serve as compelling social proof, affirming that others have found value in your offerings.

Now that we've revisited the essence and significance of video testimonials in the e-commerce realm, let's dive into the heart of our exploration: the top 20 tools that can help you leverage the potential of video testimonials for e-commerce success. These tools encompass every aspect of the video testimonial journey, from creation and optimization to amplification and measurement. With these resources at your disposal, you can embark on a journey of trust-building, credibility, and lasting connections with your audience.

Absolutely, here are the top 20 tools for leveraging video testimonials in e-commerce success, along with background information on each tool and how they can aid in your video testimonial journey:

1. Wistia

Wistia is a video hosting platform that prioritizes customization, control, and analytics. It's trusted by companies like Mailchimp and HubSpot. Wistia offers a user-friendly environment for hosting and sharing video testimonials. Its analytics help you understand viewer behavior, allowing you to optimize your video content for maximum impact.

2. Animoto

Animoto is an online video creation tool with a focus on simplicity and professional-looking results. It's used by companies like Airbnb and Facebook. Animoto empowers you to craft visually appealing video testimonials using templates, making the process easy for e-commerce businesses looking to create compelling visual content.

3. FlexClip

FlexClip is an online AI video maker that provides a variety of video templates suitable for video testimonials. It allows you to edit and produce videos swiftly. This is essential for e-commerce businesses looking to create and share video testimonials promptly to engage potential customers. With the text-to-video tool, you can easily turn the text testimonial to a testimonial video. FlexClip also allows for extensive customization. You can add your branding elements, including logos, colors, and fonts, ensuring the video testimonials align with your e-commerce store's visual identity.

4. InVideo

 InVideo is an online video creation platform used by brands like Dropbox and AT&T. It offers a variety of templates and customization options. InVideo is great for creating eye-catching video testimonials with ease. Its extensive library of templates can be tailored to suit your brand's style.

5. Loom

Loom is a video messaging platform that facilitates quick video creation and sharing. Companies like Dropbox and Zendesk rely on it. Loom is perfect for creating quick, personalized video testimonials and sharing them via email or social media, adding a personal touch to your outreach.

6. Adobe Premiere Pro

Adobe Premiere Pro is a professional video editing software used by industry giants like CNN and Adobe itself. If you need to fine-tune your video testimonials to a high standard, Adobe Premiere Pro is your go-to tool. It offers advanced editing features for polished results.

7. VideoAsk

VideoAsk is a platform that enables you to create interactive video surveys and forms. It's trusted by companies like Shopify. VideoAsk can be used to gather customer feedback in a more engaging manner. It's perfect for collecting insights that can shape your video testimonial strategy.

8. UpViral

UpViral is a viral contest and giveaway platform. It's used by brands like Microsoft and Airbnb. UpViral is excellent for running contests to encourage customers to submit video testimonials. Its viral features can rapidly increase user-generated content.

9. Yotpo

Yotpo is a platform that specializes in collecting and curating user-generated content, including video testimonials. Companies like Patagonia use it. Yotpo simplifies the process of collecting and managing video testimonials, making it easy to showcase authentic customer experiences.

10. Boast

Boast is an app designed for collecting and displaying video testimonials from your customers. Brands like Squarespace and Zillow use it. Boast streamlines the process of collecting video testimonials and offers tools to seamlessly display them on your website.

11. Google Keyword Planner

Google Keyword Planner is a free tool that aids in keyword research, making it easier to identify relevant search terms. For SEO optimization of your video testimonials, Google Keyword Planner helps you find the right keywords to target in your video descriptions and tags.

12. Yoast Video SEO Plugin

The Yoast Video SEO Plugin is an extension for WordPress websites, designed to optimize video content for search engines. If your website runs on WordPress, this plugin can enhance the visibility of your video testimonials in search results.

13. SEMrush

SEMrush is a comprehensive SEO tool used by companies like eBay and Quora. It offers insights into keywords, competitors, and more. SEMrush provides a deeper understanding of your video testimonial strategy's impact on search engine rankings and competitor analysis.

14. Buffer

Buffer is a versatile tool for scheduling and managing social media posts across different platforms. It's used by organizations like Slack and Shopify. Buffer simplifies the process of sharing video testimonials on your social media channels, ensuring a consistent and strategic posting schedule.

15. Canva

Canva is a user-friendly design platform that allows you to create graphics and visuals for your video testimonials. It's used by brands like Udemy and Zoom. Canva helps you create eye-catching graphics and thumbnails to accompany your video testimonials on social media or your website.

16. Later

Later is a platform designed for planning and scheduling Instagram posts, including video content. Brands like Nike and National Geographic use it. Later simplifies the process of planning and scheduling your video testimonial posts on Instagram, ensuring they reach your audience at the right times.

17. Google Analytics

Google Analytics is a robust tool for tracking website engagement metrics, including video performance. Companies like The New York Times rely on it. Google Analytics offers valuable insights into how viewers interact with your video testimonials, allowing you to refine your content strategy.

18. Hotjar

Hotjar is a platform that offers heatmaps and user recordings to gain insights into how users interact with your video testimonials. It's used by organizations like Booking.com. Hotjar's heatmaps and user recordings provide a visual representation of how viewers engage with your video testimonials, highlighting areas for improvement.

19. Surveymonkey

Surveymonkey is a well-known tool for creating surveys to gather customer feedback. It's used by companies like Samsung and Salesforce. Surveymonkey is perfect for collecting customer feedback about the impact of your video testimonials, helping you tailor your strategy to customer preferences.

20. Lumen5

Lumen5 is an AI-powered video creation platform used by brands like Forbes and Microsoft. Lumen5 simplifies the process of turning written content, such as customer reviews, into engaging video testimonials, saving you time and effort.


With these 20 tools at your disposal, you have the resources needed to create, optimize, and amplify your video testimonials for e-commerce success. Whether you're just starting or looking to enhance your existing strategy, these tools cover every aspect of the video testimonial journey, from creation to measurement. Harness their power to build trust, connect with your audience, and drive e-commerce growth.

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